Domestic workers play a key role in families in Malaysia, helping to maintain order. As life becomes busier, the demand for dedicated domestic help has continued to increase. ### Who Are Domestic Workers? Domestic workers are individuals, often from cou

In homes throughout the country, domestic workers play an important role in keeping the household running. From cleaning, cooking, to looking after children and assisting senior family members, these workers contribute significantly to family well-being.

What Does a Domestic Worker Do?

Domestic workers—sometimes called helpers—are hired personnel who handle various household responsibilities. In Malaysia, they often come from countries such as Cambodia, and are usually hired through legal Indonesia Maid agencies.

### Daily Responsibilities of Helpers

The responsibilities of domestic workers can vary by family, but typically include:

- Cleaning and tidying up
- Cooking meals
- Clothing care
- Supervising kids
- Assisting the elderly
- Handling minor chores outside the home

Some domestic workers are also trained in infant care, depending on family needs.

### Legal Hiring in Malaysia

To ensure compliance when hiring a domestic worker in Malaysia, employers must go through a licensed agency approved by the MOHR and the Immigration Department of Malaysia. Agencies such as Agensi Pekerjaan Havannah Sdn Bhd are known for their professional approach.

These agencies handle:

- Worker sourcing
- Document preparation
- Medical checkups
- Skill preparation for workers

### Legal and Ethical Responsibilities

As awareness grows, Malaysia continues to improve legal protections for domestic workers. Employers are expected to:

- Provide a respectful household
- Allow adequate off-days
- Pay wages fairly and on time
- Avoid exploitation

Workers also deserve:

- Healthcare access
- A decent living space
- Protection from abuse

### Mutual Respect Matters

A strong relationship between an employer and domestic worker is built on:

- Mutual understanding
- Consistency and fairness
- Human dignity and kindness

Treating your domestic worker with fairness ensures not just their happiness, but also a peaceful home.

### In Summary

Domestic workers are more than just assistants—they’re essential members of many Malaysian households. By acknowledging their importance and promoting fair, ethical employment, we can ensure mutual respect in our homes.